TERMS & CONDITIONS

Terms and Conditions

Effective Date: June 11, 2025

Welcome to Munch Crunch Snack! By accessing or using our website at munchcrunchsnack.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

2. Products and Availability

  • Our product offerings include snacks, drinks, and candies sourced from Japan, the U.S., and Mexico.

  • Product availability is subject to change based on supplier stock and demand.

  • Images and descriptions are provided for illustrative purposes; actual products may vary.

3. Orders and Payments

  • By placing an order, you agree to pay the listed price plus applicable taxes and shipping fees.

  • We accept various payment methods, including major credit cards and PayPal.

  • Orders are processed upon receipt of payment.

4. Shipping and Delivery

  • We ship to all U.S. states.

  • Shipping times vary depending on destination and carrier; estimated delivery times will be provided at checkout.

  • You are responsible for providing accurate shipping information. Munch Crunch Snack is not liable for delays or issues arising from incorrect addresses.

5. Subscription Services

  • If you subscribe to a recurring box service, your subscription will automatically renew at the end of each billing cycle unless canceled.

  • Cancellations must be made at least 5 days before the next billing date to avoid charges for the upcoming cycle.

  • Subscription fees are non-refundable once the box has been shipped.

6. Returns and Refunds

  • Due to the perishable nature of our products, we do not accept returns.

  • Refunds are only issued for damaged or incorrect items. Claims must be made within 7 days of receipt.

  • To initiate a return or refund request, please contact us at munchcrunchhelpcenter@gmail.com.

7. Allergies and Dietary Restrictions

  • Our products may contain common allergens, including nuts, dairy, soy, and gluten.

  • We cannot guarantee the absence of cross-contamination.

  • It is your responsibility to review ingredient lists and ensure products meet your dietary needs.

8. User Conduct

  • You agree to use our website for lawful purposes only.

  • Unauthorized use, including attempting to gain unauthorized access to our systems, is prohibited.

  • You are responsible for maintaining the confidentiality of your account information.

9. Limitation of Liability

  • Munch Crunch Snack is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability is limited to the amount paid for the specific product or service giving rise to the claim.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the State of Wisconsin.

  • Any disputes will be resolved in the appropriate courts located in Wisconsin.

11. Modifications

  • We reserve the right to update or modify these Terms and Conditions at any time.

  • Changes will be effective immediately upon posting on our website.

  • Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions or concerns, please contact us at: